Welcome To
The Elms Practice
ARE:
There will be no flu reminder letters sent out this year to patients who are eligable for influenza vaccinations.
CLOSURE TIMES
Practice Education Training days.
The practice will be close once a month from 12.30pm - 8.30am on the:
3rd March 2015
For emergency numbers please ring the practice on 01695 588710.
FOLLOWING ARE FAMILY & FRIENDS TEST PLEASE SEE BELOW THE RESULTS FROM OUR FEBRUARY 2015
Always treated very well by all staff.
Courteous and efficient response by the practice to all calls.
All staff are always pleasant and helpful, caring and polite.
Doctors and Nurses are patient and mostly very punctual.
Treated and looked after very well.
Very professional doctor’s excellent advice given 100%, friendly
and courteous and makes you feel at ease, and reassuring.
The doctor are always willing to listen and advice on the best course
of action and understanding.
Bright waiting area, a friendly welcoming environment.
Appointments easy to get and within a quick timescale, good we
are able to make appointments online.
Seen on time on appointment.
GP only gives general opinion and refers on in more serious cases.
Appointment system requires major overhaul.
I have trouble getting through to make an appointment.
Making an appointment is a nightmare needs a better system.
GP only gives general opinion and refers on in more serious cases.
I do not like the quick turnover of staff, not happy about the policy of
only mentioning one problem at a time, I think it could be dangerous as
same things are linked. Notices on the door give unfriendly feeling as
If we are a problem.
Previously found that it really seemed like the doctor wasn’t listening
to me and what the patient was saying wasn’t important.
FRIEND & FAMILY SURVEY FEBRUARY 2015
How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?
The figures below were taken from 62 patients, of different ages groups.
Extremely Likely Likely Neither likely/or Unlikely Unlikely Extremely Unlikely Don't know
61 22 3 1
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Online via Patient Access - STARTING FROM THE 16TH JULY
If you have an account please click on the button below to login.
Please contact the surgery for more information.
You will need to come into the surgery for a Password for Patient access online, please bring with you photo ID with your name and address on.
Text message
Appointment reminder if you would NOT like to receive a text message please let us know.
Online appointments will also be available.
EVER WONDERING WHY YOU’VE WAITED SO LONG FOR AN APPOINTMENT
The number of patients needing to see their GP is increasing, yet funding for general practice is falling year on year.
This means millions of patients are waiting a week or more to see their GP and the amount spent per patient is in decline.
Many GPs now fear that patient care will be put at risk and 71% are predicting that waiting times will get even worse.
To protect high quality services for all patients, the Royal College of GPs and the National Association for Patient Participation are campaigning for the govements of the UK to increase funding for general practice from 8.3% to 11% of the NHS budget by 2017
Visit our website to support the campaign to put patients first and back general practice!
RC Royal College of
GP General Practitioners
WWW.putpatientsfirst.rcgp.org.uk
NHS ENGLAND
HEALTH & SOCIAL CARE INFORMATION CENTRE
How information about you helps us provide better care and fequently asked questions for patients.
Please either click on the link below or use this web address in your web browser to view the information