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The Elms Practice
 The Elms Practice

Repeat Prescriptions


Repeat prescriptions are only given after they are agreed with a clinician and entered on to your repeat medication list. A minimum of 48 hours notice is required for processing a prescription.


All repeat prescriptions are now processed through West Lancashire CCG POD (Prescription Ordering Direct). The POD is open between 8:30am and 11:30am, then 2:30pm and 4:30pm Monday - Friday.


Patients on long-term medication can order repeat prescriptions in several ways;


Online - This is through Patient Access or myGP. If you don't already have an account, please ask at Reception to be registered. You will need photo ID when registering for a Patient Access or myGP account. This is the easiest way of ordering your medication.


To get to Patient Access, use this link: www.patientaccess.com


myGP is an app which can be downloaded from your smart phone app store


Phone - By speaking to the POD on 01695 588522


PLEASE NOTE: We are no longer accepting paper prescription requests at the surgery, please do not bring any to the front door or post them through the letter box. Prescriptions can be requested via any of the above listed methods.



We now send repeat prescriptions (including Controlled Drugs) electronically to the pharmacy of your choice. If you don't already have a pharmacy nominated, you can do this by informing Reception, informing the POD when you place an order or by asking your usual pharmacy to nominate themselves.


Please note that the POD are unable to process repeat prescriptions on the same day that they have been requested.


Your medication will be reviewed on an annual basis. This will be done by either a GP, Advanced Nurse Practitioner or Practice Nurse. If the clinician would like to see you for a medication reivew, or you need blood tests as part of your medication monitoring; you will receive an invitation for this via text or post.


Self Care Items


Please note that some items of medication are no longer able to be prescribed, and should be purchased over the counter.


Please go to: http://www.westlancashireccg.nhs.uk/wp-content/uploads/OTC-meds-that-should-not-be-routinely-prescribed-Final-June-2019-1.pdf to read about the CCG's policy on this.


Privacy Notice - Medicines Optimisation


Purpose and legal basis for processing


West Lancashire CCG has a duty to secure continuous improvement in the quality of services provided to individuals for, or in connection with the prevention, diagnosis or treatment of illness. Taking that into account, the Medicines Management Team supports the CCG with commissioning services that make best use of available medicines. Your personal data will be used to fulfil this duty in respect of promoting cost-effective use of medicines as well as implementing projects or actions to optimise the use of medicines to improve outcomes, enhance patient safety and improve capacity within the local health economy.


The legal basis we rely on under GDPR is Article 6(1)(e) "processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller". For the special categories of data, we rely on article 9(2)(h) "processing is necessary for the purposes of the provision of health or social care or treatment"


Source of Data


Data used to fulfil the above duties is received directly from the primary and secondary healthcare providers for which the CCG has responsibility for.


Categories of Data


Typically, clinicians and pharmacists will require access to patient information including NHS Numbers and medication lists.


Recipients of Personal Data


Personal data is shared between the CCG and local healthcare providers including GP practices. They do this to facilitate the implementation of recommendations by the medicines management team.





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